At Hprintway, we understand that sometimes you may need to cancel your order. We strive to process cancellations promptly and efficiently. Below, you’ll find details about our cancellation policy and process.
Cancellation Timeframe
You can cancel your order as long as it hasn’t shipped yet. Once your order has been processed and shipped, it cannot be cancelled. However, you may still be eligible for a return or exchange under our Return Policy.
How to Cancel an Order
To cancel your order, please follow these steps:
1. Contact Us: Reach out to our customer service team via email or phone as soon as possible.
2. Provide Order Details: Please have your order number ready to help us locate your order quickly.
3. Wait for Confirmation: We will email you to confirm your cancellation.
Refund Process
If your order is cancelled before it ships, you will receive a full refund to your original payment method within 7 business days.
Important Notes
– Orders that have already shipped cannot be cancelled, but may be eligible for return or exchange.
– Please contact us as soon as possible if you need to cancel your order, as we process orders quickly.
Contact Us
If you have any questions or need to cancel an order, please don’t hesitate to contact us:
📧 Email: [email protected] , [email protected]
📞 Phone: +91 9958343767, +44 1383 412770
📍 Address: I-Thum Tower, Wing A Office Number – 206, Industrial Area Sector 62, Noida – 201301
We’re here to help and appreciate your business.