At Hprintway, we strive for your complete satisfaction with every purchase. If you’re not happy with your order, our hassle-free return policy ensures a smooth resolution.
Return Window
You may return unopened and unused products within 7 days of delivery for a full refund or exchange.
Eligibility for Returns
✅ Accepted: Unopened products in original packaging with all included accessories.
❌ Not Accepted: Opened, used, or damaged products. Items without original packaging or proof of purchase.
How to Initiate a Return
1. Contact Our Team: Reach out to us via email or phone to initiate a return request.
2. Provide Details: Please provide your order number, product details, and reason for return.
3. Follow Instructions: We’ll guide you through the return process and provide a Return Authorization (RMA) number.
Return Shipping
You are responsible for return shipping costs. We recommend using a tracked shipping method and retaining the receipt.
Refunds
Refunds are processed within 7 business days after we receive and inspect the returned items. The refund will be issued to your original payment method (excluding shipping fees).
Important Notes
– Include a copy of your invoice or packing slip with the return.
– We reserve the right to reject returns that don’t meet our policy criteria.
Defective or Damaged Products
If you receive a faulty or damaged product, contact us immediately. We’ll arrange a replacement, refund, or store credit.
Contact Us
For any questions or concerns about our return policy or to initiate a return request, please contact us at:
📞 Phone: +91 9958343767 , +44 1383 412770
📧 Email: [email protected] , [email protected]
📍 Address: I-Thum Tower, Wing A Office Number – 206, Industrial Area Sector 62, Noida – 201301
We value your trust and aim to make returns as simple as possible!