At Hprintway, we are dedicated to ensuring that you are completely satisfied with your purchase. We strive to provide the highest quality products and exceptional customer service. If for any reason you are not satisfied, we are here to help.
Your Satisfaction Guarantee
We offer a 15-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return it within 15 days of delivery for a full refund or exchange.
How to Request a Return or Exchange
If you need to return or exchange a product, please follow these steps:
1. Contact Us: Reach out to our customer service team via email or phone.
2. Provide Details: Please provide your order number, product details, and reason for return or exchange.
3. Follow Instructions: We will guide you through the return or exchange process.
Return Conditions
To be eligible for a return or exchange, products must be:
– Unopened and in their original packaging
– In good condition
– Returned within the specified timeframe
Refund Process
Refunds are processed within 7 business days after we receive and inspect your return. The refund will be issued to the original payment method, minus any shipping fees.
Defective or Damaged Products
If you receive a defective or damaged product, please contact us immediately. We will arrange for a replacement, full refund, or store credit, whichever is most convenient for you.
Our Promise to You
At Hprintway, we value your business and appreciate your trust. If something isn’t right, we’ll work with you to resolve the issue promptly and efficiently.
Contact Us
If you have any questions or concerns about our satisfaction policy, please don’t hesitate to contact us:
📧 Email: +91 9958343767 , +44 1383 412770
📞 Phone: [email protected] , [email protected]
📍 Address: I-Thum Tower, Wing A Office Number – 206, Industrial Area Sector 62, Noida – 201301
Thank you for choosing Hprintway. We look forward to serving you!